Saprete benissimo che nel corso del PC Gaming Show dell’E3 2019 fu annunciata l’esclusiva temporale su Epic Games Store della versione PC di Shenmue III.
Questo annuncio, ovviamente, ha alimentato un vespaio che ha trovato finalmente una risposta finale che, purtroppo, non è quella che i finanziatori del progetto si aspettavano.
Deep Silver e Ys Net hanno confermato ufficialmente che nessuna chiave Steam sarà distribuita al day one di Shenmue III e, quindi, l’esclusiva temporale per Epic Games Store è definitiva. I rimborsi, comunque, potrebbero essere onorati se il tier utilizzato non riguarda content in-game:
Hello Everyone,
Regarding the recently announced Epic Games Store exclusive, all of us here at YSNET, Deep Silver and Epic are taking the matter with utmost concern and would like to clarify the circumstances leading to the decision and offer backers options for moving forward.
As noted in the updates and survey at launch, we had originally planned for PC distribution through Steam. Taking publishing and sales considerations into account, YSNET and Deep Silver agreed to our partnership with Epic Games Store on PC version distribution. As a publishing partner, Deep Silver has greatly contributed not only to sales and marketing, but to scaling up the game so there is more Shenmue III to begin with. Also, Epic Games has been with us from the start of the project when we adopted Unreal Engine 4 for development, and have given us their support throughout the development process.
In response to backers who have requested Steam keys for their rewards, we discussed offering the keys on the day of release. However, coordination with the sales policies of the involved companies was untenable, and as a result we are not able to make a day one distribution option for Steam keys available.
That we are not able to offer Steam keys for Kickstarter rewards at the time of the game’s release is a great disappointed and inconvenience for those backers who were expecting to receive them. We deeply apologize for the unrest caused by the announcement.
Response Policy
The team would like to offer the following:
Version Availability
a. PC Physical: Package (Disc) ＋ EGS Key
b. PC Digital: EGS Key
c. PS4 Physical: Package (Disc)
d. PS4 Digital: PSN Voucher Code
*If selecting either the PC Physical or PC Digital version, an option to also receive a Steam key one year later will be available. Backers must manually select this option in the survey to receive the Steam key.
**If you had previously selected PC and want to change to PS4 or vice versa, you may do so.
Survey Implementation
We are currently working on the necessary changes to the backer survey system. We ask for your patience as there will be a short wait while the preparations are made. Once the survey changes have been implemented, there will be an announcement here in the updates with details and notice of the survey response period. (Changes to your shipping address may still be made through the backer survey up until shipping begins.)
Concerning Refunds
Along with Deep Silver and Epic Games, we have agreed that should the above proposal not be acceptable to backers, refund requests will be honored.
Details concerning the refund request process will be announced in a following update. We ask for your patience until that time.
*In the case rewards within your reward tier, such as in-game content, have already been created and implemented, a full refund may not be possible.